Welcome to Dada Fabrics, a trusted wholesale fabric supplier in Pakistan offering premium imported fabrics, shirting, suiting, lawn, silk, and ladies fabric collections. We aim to provide the highest level of customer satisfaction through a transparent and fair return & exchange policy.
1. 7 Days Return & Exchange Policy
At Dada Fabrics, we offer a 7-day return and exchange policy to ensure customer trust and satisfaction in the online fabric shopping experience in Pakistan.
Customers can request a return or exchange within 7 days of receiving the order.
2. Eligibility for Return & Exchange
To qualify for return or exchange, the product must meet the following conditions:
- Fabric must be unused, unwashed, and uncut
- Product must be in original packaging condition
- Proof of purchase (invoice or order ID) is required
- Request must be made within 7 days of delivery
3. Non-Returnable Items
The following items are not eligible for return or exchange:
- Discounted or sale items
- Customized or bulk cut orders
- Used, washed, or damaged fabrics
- Clearance stock items
4. Exchange Process
If you receive a defective or incorrect item, Dada Fabrics will offer an exchange:
- Contact us via WhatsApp or phone within 7 days
- Share order details and issue proof (images/videos)
- Our team will verify the issue
- Replacement will be sent after approval
We ensure smooth handling for all wholesale fabric exchange requests in Pakistan.
5. Refund Policy
Refunds are only applicable in special cases where replacement is not possible. Approved refunds will be processed via the original payment method or bank transfer.
6. Shipping Charges
- Return shipping cost may be borne by the customer unless the product is defective or incorrect
- Exchange shipping is handled as per company policy
7. Quality Check
Every fabric item at Dada Fabrics undergoes strict quality inspection before dispatch. We deal in premium imported fabrics and high-quality wholesale textiles, ensuring customer satisfaction.
8. Damaged or Wrong Product
If you receive a damaged or wrong product:
- Report within 48 hours of delivery
- Provide clear images or video proof
- We will replace the item at no extra cost
9. Wholesale Orders Policy
For bulk wholesale fabric orders in Pakistan, return or exchange conditions may vary depending on order size and product type. Please confirm details before placing bulk orders.